Customer Feedback
We’re really proud of just how brilliant most of our customers are and, very often they say the same about us… here’s a few for you…
March 2011
Dear Richard
just wanted to drop you guys a line to thank you for the most excellent and non in your face service that I received a few days ago ….I am more than happy with my headphone amp amp and the turntable upgrades you recommended. One of the nicest shopping experiences I have ever had and I will be pointing people in your direction in the future.
many many thanks
Jamie Harley
Feb 2011
Hello chaps,
I came in a bought a Gemini mixer today along with a few records. We had a grand
old time trying to find the right knobs for the master volume and all the time I
was worrying about the cricket. Sad to say we did indeed lose to Ireland, but
on the plus side, I did have a lovely time of it and wanted to thank you for
your helpfulness and quality of service. I thought I’d let you know that with
your help I’ve made my first little mix in quite a few years, nice reggae
grooves, and thought I’d share it with you. Check it out here:
http://soundcloud.com/slogtocowcorner/reggie-02-03-11
I’m still very rusty, but I’m sure it’ll all come back to me. Anyway, thanks
again!
Stu
Jan 2011
Used the shop for the second time just before Christmas and was again struck by how friendly and approachable the staff are. No-one tries to sell you anything, they just help you to choose from the huge range they carry and will even let you take items home for a trial-run. I was looking for a complete set-up, without a CD player, but with a high quality turntable, and after a lot of listening in the shop and home trials, I ended up with a very high quality system that also saved me a lot of money. But as I said, what strikes you about the shop, is just how incredibly friendly the staff are. Nothing is too much trouble for them and they also know what they are talking about, and that covers everything from rock to classical. They also listen to you – inlike many hi-fi dealers – and genuinely try to put together a system that suits your tastes, with a bit of advice if and when needed.
The owner Ben is a quite charming, camp, old-queen, with a hint of Canadian lumberjack, in the Quentin Crisp mould, and how often do you meet people like that today?
Email, 24/09/09
Hi Richard
Just to say a big THANK YOU for being so generous with selling me thank great NAD3155….and giving me the tuner which, as you mentioned, is really very good quality as well
I am a very happy grandad
best…and I’ll pop round for that coffee sometime!
Veryan
http://www.myspace.com/veryanweston
Email 31/03/09
Hi Ben
I just wanted to write to you to say that Bal and I are very grateful to everyone at Audio Gold particularly you and Zach for taking the time and effort to help choose a Hi-Fi that suited our listening, solved the problems we had ( too much of the wrong sort of kit and not enough of the right sort of kit ) and connected us with music again. We continue to sit in awe listening to varieties of music we did not even play in the shop. In short, we wish to say a very big thank you.
from guy and bal
Letter 28/11/08
Hi Ben
Just a quick note to say good to see you last week and thanks for the recommendation for the Evoke Flow. I’m a very fussy customer and am often wary of taking recommendations, tending to do my research beforehand (often leading to more confusion !). Your man was on the case, showed me the kit without hassling me and interpreted my needs exactly. I’m really pleased with the receiver and and very impressed with the functionality.
The shop looks great, very inviting with no trappings of ‘Scary expensive high end Hi-Fi shop’. Will be over to see you again shortly and will have a better look round.
Best Regards
Michael Barrett-Davies
Technical Director
http://www.ears.plc.uk
for sales, repair and installation of two-radio, vehicle tracking and communications equipment for better communication you need ears
Email 06/01/08
Dear Ben,
Thank you so much for everything.
The system sounds AMAZING ! [ as you know]
I forgot to give you a couple of CDs that I thought you might like.
I will bring those to you very soon.
Thanks again,
Bruno
