Repairs

NB* - please call or email any repair enquiries before bringing kit in!

Audio Gold can help with servicing and repairs of HiFi equipment, whether bought from us or elsewhere.

Our charges are £75 + vat per hour, plus parts for work carried out in-house.

Work carried out by outside engineers, charges are variable. Most repairs work out at around £150 + vat.

Items originally purchased from Audio Gold are repaired at a discount where possible.

We are also Technics 1200/1210 repair specialists. More info here.

We ask for a non refundable deposit of £40 on items to be repaired, which is deducted from the end bill – unless the work is considered uneconomic or not viable and the job cancelled. At our discretion, we will deduct the deposit from a replacement item if the work cannot be completed.

We can work on most types of hi-fi, including amplifiers, speakers and turntables,..NB* but exclude all in one mini systems, i.e. those where a CD, amp and tuner occupy one box. We also exclude multiple CD drives. Regular CD players are becoming non economical to fix. Tape decks are also a problem, we will usually refer you to one of our specialist friends.

Due to a high demand on our services and a limited supply of experienced engineers, repairs can often take longer than expected and customers should consider this before leaving repairs with us.

Many current manufacturers offer a fast and effective repair services themselves (Roberts, Ruark etc), and we would advise customers to seek this where possible.( for example…for Bose call 0333-3000 112).

Items not collected 3 months from advice of completion may be disposed of to recoup the repair and storage costs calculated at £0.50 per day from date originally received. All repair items are left at owners risk.

Repair work has a 3 month guarantee for the fault repaired.

If in doubt about work you need carrying out, please contact us first